terms & conditions

by accessing or purchasing from ZWAAZO, you agree to the following terms:

product details
each piece is made to order with careful attention to material and process. variations in color, texture, and pattern placement are inherent and part of the design, and are not considered defects. subtle differences may occur across sizes or production runs.

natural wear over time, including softening or slight texture changes in fabric and color, is expected with use and care.

availability
all products are subject to availability. we reserve the right to modify or discontinue items at any time without notice.

pricing
all prices are listed in USD and are subject to change.

orders
we reserve the right to refuse or cancel an order if necessary. in such cases, you will be notified and refunded.

shipping
shipping timelines are estimates and may vary.
ZWAAZO is not responsible for delays caused by carriers, customs, or events outside our control.

returns & exchanges
as each piece is made to order, returns and exchanges are not accepted. please refer to our
returns + exchanges page for additional details.

intellectual property
all designs, artwork, and content are the property of
ZWAAZO and may not be reproduced or used without permission.

limitation of liability
ZWAAZO is not liable for any indirect or incidental damages arising from the use of our products or website.